my ping has gone tits up :(

[McBunny]

the last 2 days my ping has gone through the roof from 30-40 at the worst to 120-190 !

im with plusnet and using a dg834g
what could be causing it

 

[Gareth]

plusnet, they turned shocking once Tiscali took them over, I moved instantly.

 

[McBunny]

yeah but i get unlimited 12 till 4pm so i dont want to loose that but tbh i think its time to move but no llu so im not exactly bowled over for choice as all i can get is the same shitty BT wholesale service

 

[Greeny.]

plusnet, they turned shocking once Tiscali took them over, I moved instantly.

Total lies, Plusnet are one of the only decent ISP's ive ever used. They do infact buy new pipes to cope with new customers unlike many other ISP's who dont bother and over subscribe the tits off of their current ones, making peek time gaming impossible.

Gareth, I would have a word on the thinkbroadband or community forums, one of the mods will be able to help you out if you dont wanna open a ticket. Im using the Pro package as I used to do alot of gaming, was gunna move off it but as im on a monthly contract moving would mean I would be stuck in a 12 month contact, which I dont want! I pay alot for only 15Gb peek usage but its always a really decent connection with epic pings! I get free overnight usage between 12pm - 8am so leave my torrent machine on then.

 

[Greeny.]

Also with my previous 2 ISP's at the same address I had truely awful pings in peek time, im talknig anything from 100 - 600ms!! Spiking all over the place, this was with Pipex and Madasafish (before Plusnet took them over), totally useless call centres not understanding my frustration, ive never had this with Plusnet in the year and a half ive been with them.

If I was to change though, because I cant get Be or cable in my area atm, I would go with an Entanet supplier, like ADSL24.

 

[McBunny]

its the premier option 1 package from about 4 years ago that im on

 

[H182]

Its possible their just having issues. Tried rebooting the router incase its messed up, check your PC isn't downloading or something.

If not call them.

 

[McBunny]

only had 1 pc one no consoles either rebooted router changed filter

 

[Keydogg]

Open up a support ticket on your Plusnet control panel, that's what I did when I had a small problem and they were really quick to react and even rang me up an hour later to ask if everything was ok because I hadn't replied to them!

I'm with greeny, plusnet are the best ISP I have been with and I couldn't recommend them enough.

 

[Longy]

I'm with plusnet and not had a single issue with them, also on the Pro package.

Currently getting average of 25ms pings (even out here in Cornwall)

 

[alexbleubolt]

what are you trying to ping

 

[KDF]

Run some tracerts to see if there common router causing a problem between you and t'internet

 

[McBunny]

i was jut using the ping from the speedtest.net server in manchester and teh fact in cod my ping is now usually 3 green bars rather than teh full dark green ones

 

[Greeny.]

i was jut using the ping from the speedtest.net server in manchester and teh fact in cod my ping is now usually 3 green bars rather than teh full dark green ones

Try a ping to plus.net or google.co.uk to see what it currently is?

Mine on the Pro package is currently:

Pinging portal.plus.net [212.159.9.2] with 32 bytes of data:

Reply from 212.159.9.2: bytes=32 time=18ms TTL=249
Reply from 212.159.9.2: bytes=32 time=17ms TTL=249
Reply from 212.159.9.2: bytes=32 time=16ms TTL=249
Reply from 212.159.9.2: bytes=32 time=17ms TTL=249
Reply from 212.159.9.2: bytes=32 time=16ms TTL=249

Ping statistics for 212.159.9.2:
Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 18ms, Average = 16ms

And a trace route:

Tracing route to portal.plus.net [212.159.9.2]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.10.10.1
2 14 ms 12 ms 12 ms lo0-plusnet.pcl-ag04.plus.net [195.166.128.134]

3 12 ms 12 ms 12 ms gi1-6-604.pcl-gw02.plus.net [84.92.0.229]
4 12 ms 11 ms 11 ms te2-2.thn-gw2.plus.net [212.159.0.190]
5 27 ms 11 ms 11 ms vl23.pte-gw2.plus.net [212.159.4.28]
6 19 ms 17 ms 17 ms 92.core.plus.net [212.159.1.92]
7 18 ms 17 ms 17 ms fhw-lb04.plus.net [212.159.1.146]
8 17 ms 17 ms 18 ms portal.plus.net [212.159.9.2]

Trace complete.

 

[Sargara]

Kinda related but i went through a spate of getting awful pings with Virgin and a 1 in 10 packet loss for about a month.

Turned out it was because i had reached some sort of "download limit" and was shunted onto a seperate network or sorts. Once the time had passed and the limit reset my connection returned to normal.

b******s

 

[McBunny]

will try later when im home

my les10 is currently giving 24ms to that ip and thats shared with 150 users and vpn and mail traffic

 

[Greeny.]

will try later when im home

my les10 is currently giving 24ms to that ip and thats shared with 150 users and vpn and mail traffic

That sounds fine then lol? And talk about all your Egg's in one basket?

 

[McBunny]

i havent hit my limit thats for sure infact i havent downloaded anything this month 800mb or so last months 6.13gb month before that 112GB

 

[McBunny]

That sounds fine then lol? And talk about all your Egg's in one basket?

no that ping was on my les10 connection at my work lol cant test mine till im at home

 

[McBunny]

right
Reply from 212.159.9.2: bytes=32 time=60ms TTL=249
Reply from 212.159.9.2: bytes=32 time=62ms TTL=249
Reply from 212.159.9.2: bytes=32 time=56ms TTL=249
Reply from 212.159.9.2: bytes=32 time=67ms TTL=249

Ping statistics for 212.159.9.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 56ms, Maximum = 67ms, Average = 61ms


Tracing route to portal.plus.net [212.159.9.2]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 46 ms 44 ms 47 ms lo0-plusnet.pcl-ag01.plus.net [195.166.128.27]
3 64 ms 43 ms 62 ms gi1-2-803.pcl-gw1.plus.net [84.92.5.57]
4 105 ms 204 ms 209 ms te2-2.pte-gw1.plus.net [212.159.0.186]
5 43 ms 46 ms 44 ms te2-4.pte-gw2.plus.net [212.159.1.102]
6 74 ms 61 ms 54 ms 92.core.plus.net [212.159.1.92]
7 53 ms 163 ms 74 ms fhw-lb04.plus.net [212.159.1.146]
8 60 ms 65 ms 58 ms portal.plus.net [212.159.9.2]

Trace complete.

 

[H182]

If your positive there's nothing at your end taking up bandwidth it has to be an issue with them. Contact them and include those trace's, see what they say.