i bought a phone not that long a go from p4u... and i regret it big time.
Their level of support is crap. They always refer you direct to orange, and orange keep saying they are being idiots as they are meant to be dealing with things themselves... so it takes an eternity to sort anything out.
They messed up a couple of times on the billing to, and i am still waiting for them to sort it out.
I had to chase for redemption vouchers as they were never sending any.
Also, i wanted phone insurance... knowing it was only £5 from orange, however you can;t get it through orange, only p4u... at £15.99... and the dicks keep phoning all the time cos i dont have it.
I think orange have had their part in it though... they're just as stupid.
Next time i'm going with Vodafone. Direct.