Ive posted about the problems that I had with my Williams since buying it, and today I finally got a resolution. The biggest problem was the locking wheel nuts being jammed on and the "keys" being broken. The dealer seemed to accept no responsibility for this, so I phoned Trading Standards and they advised me to go for the finance company as they are jointly liable under the Consumer Credit Act.
I wrote a big long letter of complaint regarding all the issues last Monday, citing the CC Act and also Sale of Goods Act and chucking in a mention of Trading Standards along the way. The finance company arranged a meeting between themselves, myself and the dealer this afternoon and Hey Presto! all is sorted out. The car goes in on Friday for 24 hours for them to fit a new catalytic converter, repair the badly fitted back box and finally drill the wheel bolts out. All I have to pay for is, if I require them, a new set of locking nuts.
Hooray for the Consumer Credit Act (1974)!!!!!!!
Rhys