After your attempt to perform the transaction TC9FYXZXV7,
we’ve reviewed your profile and regret to inform you that we’re unable to raise your limits. To request an increased transaction limit, we kindly ask you to provide us with some further business information in addition to the details you’ve already provided during the registration process:
1. Authenticity of conducted payments: Please provide us with a copy or photo of any of the mentioned documents (customer order, email exchange with the customer, contract, proforma invoice, quote, inventory stock confirmation or stocks availability) and briefly describe what kind of good(s) or service(s) you have sold with a payment that you have conducted with SumUp.
2. Business model: What kind of business are you pursuing? To help us identify your business, you can also send us your business website or professional Facebook page (if applicable) or an alternative online presence where us, like your customers, could be able to view your business and the services/goods you sell.
We'd like to remind you that you're required to enter the full amount of the transaction. To clarify, you're not permitted to split a single amount into several smaller transactions. Please be advised that our security system is equipped with measures to detect split payments.
In case our security system recognises such behaviours, we may be obliged to close your SumUp profile. For more information on how to take secure payments, please access the following link:
https://help.sumup.com/hc/en-gb/articles/115008342687-Take-secure-payments Thank you for your understanding and your support to help SumUp attend its duties as a financial institution.
If you've any further questions, please feel free to contact us.
