well after taking the 197 to portsmouth renault they had my car for 4 days and still didnt find any problem so charged me £45 for labour even though its under warranty but because they couldnt find a fault they slapped on the charges!!! even though its been to another renault garage in oxford where they found some loose wiring but didnt bother to charge me for it, so i cant quite understand why one garage will charge me but the other wont even tho its clear there is a problem with the alarm as its already been in for the same problem!!?? Anyways get a call from them the next day as i asked them to contact cobra the makers of the alarm and they want it back tomorrow for a few days to follow some steps from cobra!!! a bit annoying but hopefully they will sort it out this time, surely i should be able to recover the cost from the previous visit??? just shows oxford renault are alot more generous than portsmouth lol