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USB-C output to RCA issue



Trainerbrow

ClioSport Club Member
  Mk1 Audi TT 3.2 V6
Work provided us with some tiny little macro PC thing to use at home and same in the office. No CD drive, just USB ports and a USB-C.

For the last 4 or 5 months, I've used a USB-C to 3.5mm headphone jack convertor to push the music from my PC into the RCA inputs on my amp at home. I also used the same for my headphone at work and it all worked fine....... until they installed a new phone system in the office. Everytime I plugged my headphones in, the PC would crash. Wasn't too much of an issue as I could use the telephone headset to listen instead (just wasn't as great a sound).

Fast forward to this week, and all of a sudden I've go no sound at home through my amp. Checked all connections on the back, inputs etc. If I plug the 3.5mm jack into my phone, it work fine and plays the music. But not connecting via the USB-C convertor.

If I unplug it and plug it back in, I get a pop up saying it is not recognised. Could this just be a case of installing a driver update, or do we think the actual convertor has died?
 

Ol’ Tarby

ClioSport Moderator
  Clio 220 Trophy
Are they PCs running windows 11, and have recently updated to it?

Had loads of issues with USB devices on my work laptop after it updated to windows 11. Had to reinstall drivers for a few things
 

Trainerbrow

ClioSport Club Member
  Mk1 Audi TT 3.2 V6
1768401010878.png


I assume this is the one.

Yes, I think it's 11, but I cannot install anything as not admin
 


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