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IT career progression



  RB182FF & Mini
Hi Guys,

I've been a junior tech for around a year after completing my 2 year apprenticeship.

I'm planning to complete my MCDST as my employer has just made it available to me

My question is what certs/skills/things would you guys recommend are worth doing.

My goals would be to go contracting but I'm just not sure what field would be worth while.

Any advice would be hugely appreciated

Cheers
Shane
 
  Clio 197
I would say get all the experience and exposure you can whilst getting the qualifications , your reputation will be just as valuable as formal qualifications
 

ChrisR

ClioSport Club Member
Get as much general experience in anything/everything you can and think about where you want to be, then you can gear things around that specific path.

There's no real point doing loads of Cisco exams for instance if you don't want to go down the networks route etc.

Once you know what you want to do, roughly, you can plan how to get there :)
 

Darren S

ClioSport Club Member
I'd recommend that you get a 'little' amount of focus early on - unless you've got a burning desire to head down a specific path already? The trouble is (and I've ended up falling down this path) is that you end up being aware and understanding one hundred+ things, but none of them in any real depth. Networking, servers, cabling, infrastructure, mobiles, printers - the list goes on.

In hindsight, I wish I'd attacked IT with a much more focused attitude.

Just my 10p...

D.
 

ChrisR

ClioSport Club Member
I'd recommend that you get a 'little' amount of focus early on - unless you've got a burning desire to head down a specific path already? The trouble is (and I've ended up falling down this path) is that you end up being aware and understanding one hundred+ things, but none of them in any real depth. Networking, servers, cabling, infrastructure, mobiles, printers - the list goes on.

In hindsight, I wish I'd attacked IT with a much more focused attitude.

Just my 10p...

D.

although on the flip side you can end up too niche if you go too far, the trick is to get it just right ;)

But I agree that depth is good, snigger, start off by picking an area of IT you like and go from there :)
 

Al_G

ClioSport Club Member
  Honda S2000, C63
I specialise in workload automation.

It's a niche market but quite lucrative if you're able to specialise in multiple products (useful when working on conversation related projects).

From speaking with people in the know the latest money maker is anything cloud related!
 
  Nissan 350z
If i could go back and do things differently i would have studied the PRINCE qualifications and got into the Projects side of IT. At the moment i seem to be drifting more towards the management side of things which isnt so bad i guess but not where i originally wanted to head with IT.
 

Al_G

ClioSport Club Member
  Honda S2000, C63
If i could go back and do things differently i would have studied the PRINCE qualifications and got into the Projects side of IT. At the moment i seem to be drifting more towards the management side of things which isnt so bad i guess but not where i originally wanted to head with IT.

TPMs are ten a penny.

You could quite easily pay for PRINCE2 out of your own pocket, iirc it's around £600 for the fast track course.
 
  Nissan 350z
Yeah but from TPM you can get into various roles like Technical Design Architects, Service Delivery Managers etc which would have been my initial goal. I've now ended up in some kind of bespoke Information Security role managing a team that look after client estate compliance for AV, WSUS, Disk Encryption etc. I'll ride it out until something crops up and i need to job search.

So yeah OP pick a field you enjoy or know more about and then concentrate on getting any hands on with that and the appropriate qualifications. Networks, Infrastructure, Desktop, Applications etc.
 
  Not a 320d
Im desperate to get into networks. Ill gladly take a systems engineer role (Im desperate to work ffs) covering other stuff so long as theres networks involved. Actually I applied to one and think ive got an interview coming up soon. Also a guy just rang me for a systems engineer/support role so Ill likely have an interview for that too now.

I was offered an interview for a SAP role, they were desperate for someone, but declined simply because networks is where I want to go, and I dont every want to stray far away from that.
 
  Nissan 350z
A role such as a schools IT would be ideal if they havent out-sourced it. You get such a wide variety of hands on with practically every element and the freedom of doing it your way. It might prove a good starting place Cliotoby?
 
  Not a 320d
I did work experience in a school while I was at uni actually (all girls too). I applied for a position at a local school I used to go to, had an interview with them but its difficult explaining how your degree was focused on networks and why you did the ccna cert then wanted to apply for a desktop support role. They know I wont stick around for more than two minutes.
 

Darren S

ClioSport Club Member
although on the flip side you can end up too niche if you go too far, the trick is to get it just right ;)

But I agree that depth is good, snigger, start off by picking an area of IT you like and go from there :)

Very true! But after 16 years in IT now - I'm getting a little tired (and bored, tbh) of solving an issue or a problem and having to read up on 6 other underlying issues to it, beforehand.

IT (to those who have no knowledge) is a thankless task. Very few non-IT people will turn around and appreciate what you do and see you little more than a significant cost centre. I doubt very, very much I'd stay in IT until I retire anyway. I think it would be death by three-letter-acronyms long before then! ;)

D.
 
  Audi S1
I work in IT. Started when I was 18 on a secondment on EPOS, then got extended to do a Desktop/Laptop roll out for the Infrastructure team. Then moved back to EPOS for 6 months before securing a permanent role on the Infrastructure, stayed there for 2 years and gained as much knowledge as I could.

Recently joined a new company in London who's IT department is right at the beginning phrases in regards of IT Services, I've joint at the perfect time tbh. Loads of interesting projects to get involved in which I will learn more from and I'm only 22 doing very well salary wise.

The only qualification I have in IT is a GNVQ. Sometimes experience pays off! Personally I think I'd struggle with concentrating on doing any quantifications/exams, but I might give it a shot soon!
 

Cookie

ClioSport Club Member
I quite like the fact that my first IT role exposed me to pretty much every facet of IT, and I got to specialise later on. Comes in handy with troubleshooting. Though it does mean I still get roped into f**king everything.

Definitely get exposure to as much as you can before specialising though, and try not to pick a dead technology (which is hard to predict, but I've seen plenty of people do with programming languages).
 
  Fiesta ST
I work with Small Businesses so like others I have to cover every aspect of IT (Servers, Networks, Comms). I do a lot of installs and server migrations on different sites and I really enjoy it. I'd love to specialise but being in Cornwall there isn't that many enterprise level businesses to do so plus I think I'd get fed up of the doing the same thing day in day out.
 

Darren S

ClioSport Club Member
I work in IT. Started when I was 18 on a secondment on EPOS, then got extended to do a Desktop/Laptop roll out for the Infrastructure team. Then moved back to EPOS for 6 months before securing a permanent role on the Infrastructure, stayed there for 2 years and gained as much knowledge as I could.

Recently joined a new company in London who's IT department is right at the beginning phrases in regards of IT Services, I've joint at the perfect time tbh. Loads of interesting projects to get involved in which I will learn more from and I'm only 22 doing very well salary wise.

The only qualification I have in IT is a GNVQ. Sometimes experience pays off! Personally I think I'd struggle with concentrating on doing any quantifications/exams, but I might give it a shot soon!

^^^ - very true and I agree. Qualifications will no doubt help you when/if you're looking at a similar role elsewhere. But experience has a BIG part to play - and that can't always be proven with your name on a flashy certificate. :)

I work with Small Businesses so like others I have to cover every aspect of IT (Servers, Networks, Comms). I do a lot of installs and server migrations on different sites and I really enjoy it. I'd love to specialise but being in Cornwall there isn't that many enterprise level businesses to do so plus I think I'd get fed up of the doing the same thing day in day out.

I think that's a key aspect of you being down there m8 - the different locations and situations help to keep things fresh. At times I feel like I know every stand of carpet and imperfection on the walls of our office. Bizarrely, as we've grown as a company - I seem to be getting out less and less. The good 'ol days of 2001-2004 seem like decades ago at times!

D.
 

ChrisR

ClioSport Club Member
I quite like the fact that my first IT role exposed me to pretty much every facet of IT, and I got to specialise later on.

Same for me, covered a wide range of things in my first job which lead me to specialising in a particular area (SMS as it was at the time and software packaging), which then got me my next job which got me doing security as well.

I loved doing that so stayed with it and ditched the other stuff.

I'm not technology specific and am in a bit of a hybrid role at the mo as an SME/advisor, a PM and a security architect.
 
For anyone relatively new to IT I would say take a look at where you think IT will be in 5 years and take a gamble on it. I had an opportunity 15 years ago to get into storage. I was young, new to it all and didn't see why people would want to store data on disk enclosures that I thought looked like paving slabs.

Cloud technologies, virtualisation are all growing markets and worth focusing on from a consultancy side. Storage and where people store data is always going to be a desired skill. Maybe PM DK as he's the expert in that field.

Also take into consideration the drive for many companies to outsource/offshore some roles. If someone in the low cost labour markets can do your job there is always a chance it could happen. Make yourself indispensable :)
 
  Not a 320d
Well I might (maybe, possibly another interview to get through yet) have just landed myself a Service Desk Engineer role at BT. 1st line support basically, bottom of the heap, sounds like I wont be dealing with broadband customers rather internal and possibly some commercial customers. Hopefully it'll give me "good grounding" into IT Support before I get the opportunity to step into networks. Foot in the door and all that. 3 month rolling Temp contract too until the end of the year! Fooking massive gamble that. Scope to go permanent at the end of the year though, guess its to make sure Im not a r****d and to maintain budget.
 
  Audi S1
My first IT role was a 9-12 month secondment. Sometimes it pays to take a gamble, depends on your life I suppose. I was living at home and knew I had a job to fall back on.
 

ChrisR

ClioSport Club Member
I left my first role (very stable/secure position that I could have sat in for life probably) after almost 5 years to take a gamble on a 3 month contract, wouldn't be where I am now if I hadn't done that :)

As much as you want to be a networks guy you'll struggle to jump straight into that area so as you're doing take anything you can to get your foot in the door for support.

Although I'd have taken the SAP gig you mentioned in another thread as some serious money doing that ;)
 
  FF Clio 182
Been trying to get into an IT career and spending 3 years at college. Seems for me a hard thing to crack. Anyone got any advice for someone trying to achieve a good career in IT?
 
  Not a 320d
Been trying to get into an IT career and spending 3 years at college. Seems for me a hard thing to crack. Anyone got any advice for someone trying to achieve a good career in IT?

I left uni (Degree in Computing (All Cisco networking, some virtualisation and san units etc) last year in June. Still stuck in a shitty part time job I held for 5 years. Hopefully me taking this support role will give me the grounding I need to go into networks in two years.

I left my first role (very stable/secure position that I could have sat in for life probably) after almost 5 years to take a gamble on a 3 month contract, wouldn't be where I am now if I hadn't done that :)

As much as you want to be a networks guy you'll struggle to jump straight into that area so as you're doing take anything you can to get your foot in the door for support.

Although I'd have taken the SAP gig you mentioned in another thread as some serious money doing that ;)

Just had a look now. Senior roles seem to stretch to £100K. Id have to be a good consultant in networks to go that high.

Basically programming though IIRC? I absolutely hate programming. I find infrastructure interesting which is why I wanted to go networks as its relativly broad career path with some good pay.
 

Don

  182 & LY Clio 220 ed
Most people in IT have had to start somewhere. Good education, no experience or loads of experience and no qualifications. You need to get foot in the door somehow.
 
  FF Clio 182
I left uni (Degree in Computing (All Cisco networking, some virtualisation and san units etc) last year in June. Still stuck in a shitty part time job I held for 5 years. Hopefully me taking this support role will give me the grounding I need to go into networks in two years.



Just had a look now. Senior roles seem to stretch to £100K. Id have to be a good consultant in networks to go that high.

Basically programming though IIRC? I absolutely hate programming. I find infrastructure interesting which is why I wanted to go networks as its relativly broad career path with some good pay.

I never went to uni as I didn't like the idea of starting life in debt. I was hoping to leave college and start small and work my way up but every job I apply for just tell me I have no experience, what I can't get because nobody will give me a job! I seen some part time work but it would mean taking a cut it pay but to be honest I starting to get desperate. Any experience is better than none.
 
  FF Clio 182
So best advice is to take a risk on it. There is job going near me for a part time IT assistant it's about £10,000 a year but tbf I only on about £12,000 anyways so. I really considering it as it will give me a bit of experience to put on my CV. Thanks for all your advice
 

dk

  911 GTS Cab
I did a degree in IT and in my third year went to work for HP in Germany as my year in industry.

I thought having HP on my cv would easily get me a job in IT.

But it didn't, and I was working for comet as a sales manager after uni.

then a friend applied for a company down south for a job as a 'Microsoft Business Account Manager', basically telesales for an IT reseller.

i thought, what the hell, I'll apply too, we both went to an open day there and had interviews, I got a job, he didn't (they took on 15, so there wasn't just one job), he never spoke to me again, and I landed a role doing telesales for Microsoft licensing, I am quite a passionate seller, but if I am interested in what I am selling, so storage, servers yes, Microsoft licensing, no. But at that time the company was most selling MS, about 80% of the business probably.

I did that for two years and would help the odd person when they were selling a server to spec it up etc. Then I decided to leave to get a more technical job, so I handed in my notice and left. 2 days later (and several job applications and interviews performed already) I got a call from the hr director asking me if I wanted to come back, as a presales person to help people spec the techie stuff, as they realised that I used to do a lot of it, and they were looking to sell more of it to diversify as there was talk MS were going to start selling direct and we kind of had all our eggs in one basket.

and it all started from there really, and 9 years later there are 6 presales guys, nearly 20 engineers to go out and install this stuff and MS only accounts for about 40% of our business now. I left presales (my baby) about 4 years ago now and became the first in house engineer.

This all came from getting a job there in telesales. When I started we had 70 employees and turnover was probably 20m, now 12 years later we have over 500 employees, 3 locations and a turnover well in excess of 300m, we won the sunday times best company to work for, and pretty much every award in the it reseller industry including the CRN reseller of the year 3 years running, so business is good and I am a part of the furniture now. I nearly left about 4-5 years ago, got headhunter by a company and offered a payrise of 50%, and I handed my notice in at Softcat, but they gave me a deal to stay, and it was the best thing I ever did. The company who offered me the job haven't faired well during the financial crisis, so I would have either lost my job or been at least constantly worried about losing it, and even though the Softcat deal didn't look as good on paper, with bonuses I earns more than I would have anyway.

So while leaving and trying something new like Chris above, can be a great thing and a new opportunity, it can sometimes pay you to stay with the devil you know, especially if they have the growth that Softcat have enjoyed. And getting a foot in the door as mentioned above is key and once you have that it's up to you to make your own destiny then and work your ass off to make it.

softcat are constantly recruiting, so if anyone lives in London, Manchester or near the m4/40 corridor, then think about applying, we take on tech grads and do a scheme where we put you in various roles in the tech teams to see how you do and whether you'd be better at internal IT work in our managed service cloud provider business or maybe presales, or like me an engineer on customer sites.

I would offer to help someone out, but the last person I tried to help out on here, and actually got them an interview had to rearrange as they couldn't make the interview at the last minute, and then they were given a second place at our open day/interview and got the date wrong and didnt turn up, so quite frankly I was made to look a tit for recommending someone :(

if I can be of any other assistance though, let me know.

oh and I think I started out on 12k, my aim was always to earn my age in thousands, which I accomplished fairly early on. I'm doing ok now through a lot of hard work.
 

ChrisR

ClioSport Club Member
So while leaving and trying something new like Chris above, can be a great thing and a new opportunity, it can sometimes pay you to stay with the devil you know

Oh definitely, I took the 3 month contract as I'd hit the ceiling in the role I was in, I had nowhere else to go there so needed an out.

Just all worked out well in the end and couldn't be better really, best thing I ever did as ended up in a company I always would have wanted to work for doing something I enjoy for a wage I'm very happy with ;)
 
  Not a 320d
Well Im the only candidate in consideration for that support role now. Something has gone seriously wrong if I dont get it and they are properly keen. it is literally a foot in the door.

Got another interview soon in London, which is where I want to be, with a consultancy firm (they do allsorts) and its a have my cake and eat it job, graduate level, progression to ccnp/ccie, hard work. Money isnt great, £20k +5k bonus, so its possible I stand a chance here. Cisco Graduate Kinda job. Lot of donkey work to begin with.

But I just know the interview will be a s**t one, its a first stage going over your CV, past experience and to go into a little more depth about the role and my company fit interview. So basically I may as well save myself the £100 train fare.
 

ChrisR

ClioSport Club Member
But I just know the interview will be a s**t one, its a first stage going over your CV, past experience and to go into a little more depth about the role and my company fit interview. So basically I may as well save myself the £100 train fare.

How so? All good experience and if you don't try you don't know. I'd never have thought I would have landed my current job but did, could have quite easily not bothered pursuing it but what good would that have done?
 
  RB182FF & Mini
Hi Guys,

I wasn't expecting so many people to comment back!! It took me awhile to read through everyone's comments but its nice to see most people have worked their way up and really gives me hope for the future!

A little update : I started learning C# a few months ago and thought what the heck and started making a handy application for unattended / silent installs to try and make my job a little easier when building PC's in my office. I showed it to my manager and she really liked it!! Shes basically allowing me to have my own little project on the side that will be rolled out to all the other techs which I'm pretty proud about:D! Hopefully brownie points for getting made perm, :clap:!! (I have the interview mid march for the perm job)

I'll try not to have a million conversations at once, so I'll sneak a few PMs to you guys

Thanks
Shane
 
  Not a 320d
How so? All good experience and if you don't try you don't know. I'd never have thought I would have landed my current job but did, could have quite easily not bothered pursuing it but what good would that have done?

Well had that first interview and it went well. Got invited to a final the following week. Got a provisional offer a few days later. Now they have placed the role on hold so Im back job hunting. The Systems engineer role isnt happening either for the same reason.

FML.
 
Anybody looking for a career should have a look at information management. The smart guys are going to earn some good money.

http://en.wikipedia.org/wiki/Big_data


Market

"Big data" has increased the demand of information management specialists in that Software AG, Oracle Corporation, IBM, Microsoft, SAP, EMC, and HP have spent more than $15 billion on software firms only specializing in data management and analytics. In 2010, this industry on its own was worth more than $100 billion and was growing at almost 10 percent a year: about twice as fast as the software business as a whole.[SUP][5][/SUP]
Developed economies make increasing use of data-intensive technologies. There are 4.6 billion mobile-phone subscriptions worldwide and there are between 1 billion and 2 billion people accessing the internet.[SUP][5][/SUP] Between 1990 and 2005, more than 1 billion people worldwide entered the middle class which means more and more people who gain money will become more literate which in turn leads to information growth. The world's effective capacity to exchange information through telecommunication networks was 281 petabytes in 1986, 471 petabytes in 1993, 2.2 exabytes in 2000, 65 exabytes in 2007[SUP][15][/SUP] and it is predicted that the amount of traffic flowing over the internet will reach 667 exabytes annually by 2013.[SUP][5]

[/SUP]
 

ChrisR

ClioSport Club Member
A little update : I started learning C# a few months ago and thought what the heck and started making a handy application for unattended / silent installs to try and make my job a little easier when building PC's in my office.

I used to do a lot of application packaging when I was more in system/config management role way back when, used to find it pretty enjoyable :)

Well had that first interview and it went well. Got invited to a final the following week. Got a provisional offer a few days later. Now they have placed the role on hold so Im back job hunting. The Systems engineer role isnt happening either for the same reason.

FML.

Is a bummer when that happens, had it happen to me approx 2 years ago where had 2 interviews and was waiting on the final offer before being told the position had been pulled. They said they'd keep my details and let me know if things changed. Thought I'd never hear from them again but got a call from them almost a year later saying did I still want to join them so you never know, at least you're name is out there with them and obviously they liked you enough to make an offer.

Anybody looking for a career should have a look at information management. The smart guys are going to earn some good money.


Working for one of those places you've mentioned it's definitely a pretty big thing for us.

No idea how best to get into that area though but there's definitely money there ;)
 


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