iphone 6 help

[Pep]

Just upgraded and got an iPhone 6. I've backed up my old 5 onto my laptop, but when trying to restore from a backup it doesn't give me an option of the one from my 5……what can I do?!?!

 

[Rob]

My guess would be your iphone 5 is on old software? Upgrade the 5, then back up the 5. Then restore it to the 6

 

[Pep]

5 is fully updated….however 6 has just flashed up now to update software so hopefully that sorts it!