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2200 miles and its going into the dealership already!



Martin_172

ClioSport Club Member
its done 5000 miles now, fitting the parts as the callipers are coming off to be stripped down and cleaned to make sure its got no sticking parts etc, so now that warranty isnt a concern as its not worth the paper its written on to me im having a minor upgrade of discs and pads while im at it. fluid change just to make sure there is no air in the system also potentially causing braking issues.
 
  182 ff
proper feel for you mate , personally i would of done something stupid by now ie crash the c**t !
pretty s**t considering you have bought so many vehicals from them !!
 
  Clio 172
Surely there has to be some sort of law/legislation that says "you did the work, car is no longer safe/fit for purpose". I dont have a clue about things like this, but have you tried Citizens advice? I would what that other guy said, give them a very detailed itemised bill/invoice, a report from progrip possibly backed up with pictures (possibly take your mates car in, and compare, take pictures) make a diary of everything that's happened, from moment engine went bang to now, support it with dated invoices and reports. Then, most importantly give them a diary of work carried out while it was inside progrip. Send them a tracked/signed for parcel, with all that in it, and a formal letter. Just tell them that you have been to another specialist, and they have proved that their is a fault with your car since the car went in for remedial work on xx/xx/xx. As the fault was with their workmanship, and they was unwilling to help, you are presenting them with a bill for the works carried out. Give them a date that you want the matter sorted by, telling then if its not sorted the matter will be taken further. if nothing is sorted by that date, then I THINK you have a case for the small claims court.

Ring CAB though, they will give you great help in this. Hope iv helped
 
Get it to Ness motors before you spend any money on it.

The old boy in there had a 197 as a track car when I last went with the 200 so he knows his stuff.

Don't spend money you don't have to.

BTW for me that was a 250 mile round trip. And it was worth it.
 

Martin_172

ClioSport Club Member
RUK are now interested in getting it into another dealership so ill try and see if they will book ness for me and take it from there. i think my thread on the RS forum has kicked something off as they were on the phone first thing today leaving voice mails and txting me to call them back. so i think i might get somewhere!
 

R-Sport.

ClioSport Club Member
  Mint 1*2's for sale-
RUK are now interested in getting it into another dealership so ill try and see if they will book ness for me and take it from there. i think my thread on the RS forum has kicked something off as they were on the phone first thing today leaving voice mails and txting me to call them back. so i think i might get somewhere!

I think I gave it a stoke up last night...
S
 

Martin_172

ClioSport Club Member
got a phonecall from RUK today, apparently they monitor forums etc and saw i wasnt happy, want to get it back into another dealership to start from scratch so i agreed and they said they would get Parks in East Kilbride to phone me and arrange to get it in for a few days, they will get me a curtisy car.

parks phoned and said weve been asked by RUK to book you in for an alignment check.

basic dealer alignment equipment isnt showing up this subframe issue so as far as im concerned this is a lost cause! according to most of the CS.net lot i have on facebook too, parks are even worse than arnie clark?!
 
  Clio 172
You need to ring RUK up and explain that equipment at these dealers are not showing a fault. Offer them to get an independent check (which you have all ready) and then present them with the report. Just tell them the equipment at these dealers isn't advanced enough, and just mention you will be willing to foot the bill for an advanced check, (which youve allready done), if they are willing to foot the bill for any remedial work from any faults that arise.

They must see where your coming from if they've arranged another dealer.

Hope you get it sorted mate, the worst thing you can do is give up! RUK seem willing to co operate, as the other dealer. Because its not the other dealers work, you will be able to get more sense out of them, an unbiased report as it where. obviously, arnold clarke is trying to cover up they ever made a f**k up). Heck, as RUK will be paying, they might even play ball a bit better. Talk to a manager at this other dealer, and give him a full on sob story, explain about all your previous car history with arnold clark and how your never going back, no harm in trying. With any luck, he will see you as a new customer who will provide a lot of £££ if he can sort this once and for all.
 
  53 Clio's & counting
If they are showing an interest mate, get them to do what i said, and get it to Renaultsport track day, get one of the instructors to take it out to be used as it should ;) as they drive them day in day out, they should be able to confirm quite quickly if there is an issue
 

Gally

Formerly Mashed up egg in a cup
ClioSport Club Member
It's hard to get an independent report agreed to because really you could take it anywhere and show them a print out.

Although i'm sure it might come down to that and they would be advised to get in touch with Pro-Grip.
 
  Clio 172
Yeah I can see where your coming from, but I think he needs to lay it on thick with the manager here. Maybe take them to progrip so they can be shown properly what the problem is. The manager at this second dealer has the opportunity to make it all right here, and not have to spend a penny. Potentially, he could also make a lot of money through future sales (from what the OP is saying), he just needs to be aware of that.
 
  Clio 172
I'd tell Renault UK that you want to choose the dealership you take your car to and then take it to the one you mentioned earlier. Having worked in the industry for 11 years I have never come across a dealership being as shady as Arnold Clarke have been with you. And we wonder why the motor trade still gets a bad name for itself.
 

Martin_172

ClioSport Club Member
think im just going to cancel on RUK's offer and go ahead getting it sorted myself anyway at ProGrip, just want the full situation over with!! its not right i should have to pay for it but im done caring.

so close to chopping it in for a DCi106 clio again lol!!!
 

Heez

ClioSport Club Member
  Superleggera'd Bean
Could you not ask Ness to do it instead as you trust them more so with a Renaultsport motor?
 

Martin_172

ClioSport Club Member
im not sure i trust any dealers even ness (ive yet to use them only heard the good reviews) but i think at the end of the day no dealership has advanced enough wheel alignement equipment to be diagnosing the issue, so its a wasted time! Its booked into progrip to get rectified, should just have done this 3 months ago and saved all this hastle.

no more renaults. no more arnold clark.

what am i going to get next?!?!? lol
 
im not sure i trust any dealers even ness (ive yet to use them only heard the good reviews) but i think at the end of the day no dealership has advanced enough wheel alignement equipment to be diagnosing the issue, so its a wasted time! Its booked into progrip to get rectified, should just have done this 3 months ago and saved all this hastle.

no more renaults. no more arnold clark.

what am i going to get next?!?!? lol


Stop being a dick and take it to Ness.
 
  Rusty Cup
So what happens if ProGrip can't fix the issue. You get left with a faulty car that Renault have no obligation to fix under warranty. I bet RUK will breath a big sigh of relief, no investigation, repair or compensation costs to pay out sounds like a sweet deal for them.
 

Martin_172

ClioSport Club Member
progrip has already said the alignment issue is easy to sort, hes already got it as close as he could without unbolting everything to get full movement. few hours unbolting all the mounting points etc and getting it all aligned and that will be that sorted, then i can test it and see if its still pulling due to a braking issue or if its actually been the alignment causing the issue which im inclined to think it is.
 

N0ddie

ClioSport Club Member
  Tesla Model 3
So you gonna get it sorted (At your expense) then sell it on (Trade it against another car)? Surely if you plan of trading her in then getting her fixed is gonna be a waste of money?
 

Martin_172

ClioSport Club Member
na i change car every 12 months, im sorting it, get the summer out it then swap it for something else before new year unless it seriously impresses me and i keep it, but had that much stress with it i just cant see myself keeping it.

Its a shame the dealers are really that bad as i saw a white 265 today and it looked stunning!!
 

LiamR172

Scotland - NW
ClioSport Area Rep
I think you should tell RUK tha you want to take the car to pro-grip and see whhat they say, try and come to some agreement. that way, if they say yes.. you get the work paid for and get it done by the garage you want :)
 

Martin_172

ClioSport Club Member
as previously planned its now still going into parks as ive got a bit more "proof" to back up my case now so they cant just turn round and say they cant find a problem like arnold clark did!

drivers side inner edge...
410944_2773634880459_1845688483_1668642_479148195_o.jpg


passengers side...
581573_2772859021063_1845688483_1668028_286158841_n.jpg
 

Martin_172

ClioSport Club Member
goes into Parks on monday for them to attempt to put it right

anyone who has saw arnold clarks facebook will have saw my public rant towards them, they have taken my details and are apparently going to get back to me about that lol
 

Advikaz

ClioSport Club Member
goes into Parks on monday for them to attempt to put it right

anyone who has saw arnold clarks facebook will have saw my public rant towards them, they have taken my details and are apparently going to get back to me about that lol

Got any links!? I fancy a laugh...
 

Martin_172

ClioSport Club Member
lol @ adam, are they deleting your comments?

someone post a reply on the pic i put on their page about watching the progress of it on the clio owners club, make them realise just how much im bad mouthing them! lol
 


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